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Always turn on two-factor authentication and keep your contact information up to date. These steps help keep your account safe and your $ balance safe. We only use personal information in accordance with Canada rules. Sensitive information, like payment information and identification documents, is encrypted in a very advanced way before it is sent and while it is being stored.
To create and verify an account, we need your registration details, such as your age, contact information, and payment methods. You also need this information to process withdrawals to your $ or to give back deposits made in $. No outside parties get any data.
PCI DSS-compliant processors handle all financial transactions. You can safely deposit or withdraw $, and every transaction is recorded for transparency and compliance with the law. You can always find reports on your transaction history in your profile.
Users can see and change all of their personal information. Requests for data deletion or restriction can be submitted at any time, subject to Canada legal requirements. To adjust permissions related to email updates or marketing, update your preferences in the notification center.
Information is kept only for as long as required by Canada law and stored on protected servers within certified data centers. Only people who have permission can see personal data, and they all have to keep it secret. Taking a proactive approach to information security makes sure that users can have fun without worrying. If you have specific questions, please use the contact form or call customer service.
Turn on two-factor authentication to make your account even more secure. We get all of our customers' information through registration forms, payment transactions, identity verification, and interactions on the site. When you make a deposit or withdrawal, we only ask for the information we need to process the payment, like your name, contact information, and transaction records for $.
| Source | Example of information | Purpose of use |
|---|---|---|
| Forms for signing up | Name, email address, phone number, and date of birth | Making an account and checking your age |
| Payment Gateways | $ transaction information, method of payment | Processing deposits and withdrawals |
| Communication Logs | Support ticket messages, chat logs | Improving customer support |
| Device Analytics | IP address, device type, browser | Securing user sessions and preventing fraud |
Personal information is stored using encrypted databases with restricted access for authorized personnel only. Unauthorised access or misuse is stopped by advanced firewalls, SSL encryption, and regular system audits. Passwords are never stored in plain text, and Canada requirements are enforced through regular security reviews. Customers are encouraged to use strong passwords and change them often to keep their data safe.
Only share the information that is required by law or needed to provide certain services, like processing payments in $ or confirming someone's identity. Commercial partners and payment processors only get the user's full name, payment method, transaction amounts, and contact information for transferring or withdrawing $. Government agencies may be able to see your personal identification number, date of birth, and address to help stop fraud and follow the law. Marketing affiliates and analytics companies get usage data, device information, and basic demographic trends that have been anonymised. They do not get any sensitive financial information or gaming history. At no time are full card numbers, account passwords, or personal messages given to anyone outside of the company. To limit some data exchanges, change your account preferences or get in touch with customer service.
Enable two-factor authentication to strengthen your account protection. This platform protects all information sent over the internet, such as passwords, money transfers, and communication details, with 256-bit SSL (Secure Socket Layer) technology. Session-specific encryption keys protect each session. This lowers the risk of data being intercepted during payment processes like depositing or withdrawing funds. All sensitive information, such as payment card numbers and identification information, is kept on separate servers with encrypted file systems. The infrastructure uses advanced protocols like TLS 1.3 to make sure that browser interactions are safe and that old encryption certificates automatically expire. Dedicated hardware security modules (HSMs) are in place to control and keep cryptographic keys safe from people who shouldn't have access to them. Regular penetration testing by a third party and ongoing monitoring for vulnerabilities make sure that every measure meets strict Canadian security standards. Each customer account gets its own unique encryption token, which adds another layer of protection for personal information and transaction history. Always log out after completing transactions and avoid using public Wi-Fi when handling $ transfers for enhanced safety.
Request a summary of your personal data by submitting an inquiry through your profile dashboard or contacting customer service. Customers can view current information, including account details, recent transactions, and communication preferences, at any time after logging in.
If you find inaccuracies, use the “Edit Profile” function within your account to update data such as contact information and preferred payment method. Support agents will assist with changes that cannot be made directly online, such as rectifying date of birth or country of residence.
Please send a written request to delete your profile and any records associated with it through a secure form or email. Once your information has been verified, the platform will make it anonymous, unless it needs to keep it for legal or regulatory reasons. Customers can also change their mind about certain uses, like getting promotional emails, in the settings for communication. To get a copy of your saved records, go to the "Data Export" section of your account. The files contain a history of $ payments, an activity log, and records of communication. The time it takes to respond to these requests is in line with current Canada data protection laws.
We encourage all account holders to check their contact information and turn on security notifications so they can keep an eye on access attempts. If you notice any strange activity, especially with your $ balance, get in touch with support through live chat.
Bonus
for first deposit
1000CAD + 250 FS
